Jackson, S., & Panteli, N. (2024). AI-based digital assistants in the workplace: An idiomatic analysis. Communications of the Association for Information Systems, 55, pp-pp. Retrieved from https://aisel.aisnet.org/cais/vol55/iss1/22.
Jackson, S. (2024, August 15-17). Understanding trust in workplace AI: A multi-stakeholder lens. Proceedings of the 30th Americas Conference on Information Systems, Salt Lake City, Utah, USA.
Jackson, S. (2024, October 17-19). The Janus-faced nature of educational AI. The 8th International Conference on Advances in Artificial Intelligence. London, UK.
Jackson, S. (2024, December 13-14). Exploring AI-based intelligent assistants in organizations: A typology of privacy concerns. 23rd MBAcademy International Business Conference. Brunel University London, UK.
Jackson S., & Panteli, N. (2023). Trust or mistrust in algorithmic grading? An embedded agency perspective. International Journal of Information Management, 69, 1-12.
Jackson, S. (2023) When huskies bite back: A complex systems metaphor perspective on IT project management. Systems Research and Behavioral Science, 41(2), 354-367.
Jackson, S. (2023). Going the distance: Project management issues in a cycle hire project. The CASE Journal, 20(2), 384-404.
Jackson, S. & Serenko, A. (2023). Stress, affective responses, and coping mechanisms of Canadian university students toward online learning during the COVID-19 lockdown. Journal of Global Information Technology Management, 26(3), 224-250.
Jackson, S., & Panteli, N. (2023). Exploring IS phenomena through metaphors: Insights from a study on Facebook. In R.M. Davison (Ed.). Handbook of Qualitative Research Methods for Information Systems. New Perspectives. Edward Elgar Publishing.
Jackson, S. & Panteli, N. (2023, April 20-21). Exploring AI-based digital assistants in the workplace through idiomatic expressions. UK Academy for Information Systems. University of Kent, UK.
Jackson, S. (2023, December 15-16). An investigation of workers’ experiences and perceptions of virtual assistants. 20th MBAcademy International Business Conference. Brunel University London, UK.
Jackson, S. (2021). Exploring the use and adoption of workplace automation through metaphors: A discourse dynamics approach. Communications of the Association for Information Systems, 49(4), 86-109.
Jackson, S., & Panteli, N. (2021). A multi-level analysis of mistrust/trust formation in algorithmic grading. In D. Dennehy, A. Griva, N. Pouloudi, Y. Dwivedi, I. Pappas, & M. Mäntymäki (Eds.), Responsible AI and analytics for an ethical and inclusive digitized society. 12896, Lecture Notes in Computer Science Series, Springer.
Wong, M. S., & Jackson, S. (2021). Investigating the nature of expectations and its influence on attitudes towards Malaysian government e-services. International Journal of Electronic Government Research, 17(1), 31-47.
Jackson, S., & Panteli, N. (2021, September 1-3). A multi-level analysis of mistrust/trust formation in algorithmic grading. 20th IFIP Conference on E-Business, e-Services, and e-Society, Galway, Ireland.
Jackson, S., & Panteli, N. (2020, September 2-4). Trust in the era of artificial intelligence. 34th British Academy of Management Conference, Manchester, UK.
Wong, M., & Jackson, S. (2020, January 9-10). Investigating the nature of expectations and its influences on attitudes toward Malaysian government e-services. NUBS Malaysia Conference (NUBS iCON), Kuala Lumpur, Malaysia.
Jackson, S., Vanteeva, N., & Fearon, C. (2019). An investigation of the impact of data breach severity on the readability of mandatory data breach notification letters: Evidence from US firms. Journal of the Association for Information Science and Technology, 70(11), 1277-1289.
Jackson, S. (2019). How readable are data breach notifications? Computer Fraud and Security, 5, 6-8.
Jackson, S. (2019, December 15-18). Data breach response: A view from self-presentation theory. 40th International Conference on Information Systems, Munich, Germany.
Fearon, C., Nachmias, S., McLaughlin, H., & Jackson, S. (2018). Personal values, social capital, and higher education student career decidedness: new ‘protean’-informed model. Studies in Higher Education, 43(2), 269-291.
Jackson, S., & Wong, M. S. (2017). A cultural theory analysis of e-government: Insights from a local government council in Malaysia. Information Systems Frontiers, 19(6), 1391-1405.
Wong, M. S., Nishimoto, H., Nishigaki, Y., & Jackson, S. (2017). Use of satisfaction-satisfaction matrix (SSM) to evaluate Japanese e-government services. Electronic Journal of Information Systems Evaluation, 20(1), 3-10.
Wong, M., & Jackson, S. (2017, June 27-29). User satisfaction evaluation of Malaysian e-government education services. 23rd IEEE International Technology Management Conference, Madeira Island, Portugal.
Jackson, S. (2016). Understanding IS/IT implementation through metaphors: A multi-metaphor stakeholder analysis in an educational setting. Computers in Human Behavior, 55, 1039-1051.
Jackson, S., & Fearon, C. (2016). A conceptual framework for managing expectations in green IS implementation. 22nd IEEE International Technology Management Conference, Trondheim, Norway.
Wong, M., & Jackson, S. (2016). MUSE 2016: Malaysia user satisfaction evaluation of education online services. Commissioned Report for Malaysia Digital Economy Corporation, Malaysia.
Bowden, L., Fearon, C., McLaughlin, H., & Jackson, S. (2015). Aligning computer ethics for strategy making in higher education: A contrarian view – who knows? The International Journal of Information and Learning Technology, 32(1), 2-16.
Jackson, S., & Wong, M. (2015, May 14-15). Understanding subcultures and change dynamics in e-government: An empirical study of a local government in Malaysia. 10th Annual Midwest Association for Information Systems Conference, Kansas, USA.
Jackson, S., & Fearon, C. (2014). Exploring the role and influence of expectations in achieving VLE benefit success. British Journal of Educational Technology, 45(2), 245-259.
Fearon, C., McLaughlin, H., & Jackson, S. (2014). Measuring and evaluating IS expectations and benefit success from business-to-business (B2B) electronic trading: A new survey approach. Behaviour and Information Technology, 33(4), 308-317.
Jackson, S., & Wong, M. (2014, April 14-16). A grid and group cultural theory analysis of e-government uptake in Malaysia. The Political Studies Association 64th Annual International Conference, Manchester, England.
Jackson, S. (2014, December 19-20). A metaphorical analysis of information technology implementation. The Business and Social Science Research Conference, Paris, France.
Fearon, C., Manship, S., McLaughlin, H., & Jackson, S. (2013). Making the case for 'techno-change alignment': A processual approach for understanding technology enabled organizational change. European Business Review, 25(2), 147-162.
Wong, M, Nishimoto, H, Nishigaki, Y., & Jackson, S. (2013, December 4-6). Use of satisfaction matrix (SSM) to evaluate e-government services from the perspective of Japanese citizens and government service providers. 24th Australasian Conference on Information Systems, Melbourne, Australia.
Jackson, S. (2013, June 13-14). Doing battle: A metaphorical analysis of IT-induced cultural change. 13th International Conference on Knowledge, Culture and Change in Organizations, Vancouver, Canada.
Wong, M., Nishimoto, H., Nishigaki, Y., & Jackson, S. (2012, December 6-8). Service providers perceptions of Japan’s e-government services using the importance-performance (IPA) model. Asian Conference on Information Systems, Siem Reap, Cambodia.
Ong, V., Duan, Y., & Jackson, S. (2012, March 10-12). Supporting institutional decision making with an intelligent student engagement tracking system. Proceedings of IADIS International Conference Information Systems. Berlin, Germany.
Jackson, S. (2012, June 25). The government’s new g-cloud ICT strategy: Will there be bright or dark clouds ahead? LSE British Politics and Policy Blog. http://blogs.lse.ac.uk/politicsandpolicy/g-cloud-jackson/.
Jackson, S. (2011). Organizational culture and information systems adoption: A three-perspective approach. Information and Organization, 21(2), 57-83.
Eze, S., Duan, Y., & Jackson, S. (2011, April 11-13). Understanding the dynamic process of emerging ICT adoption in UK service SMEs. Academy for Information systems (UKAIS), Oxford, UK.
Jackson, S., & Wong, M. (2011, June 29-30). The effect of cultural misalignment on e-government uptake: A Malaysian context. 16th International Business Information Management Association (IBIMA), Kuala Lumpur, Malaysia.
Eze, S., Duan, Y., & Jackson, S. (2011, June 12-13). Understanding the dynamic process of emerging ICT adoption in UK service SMEs. 5th Annual University of Bedfordshire Conference. Luton, UK.
Jackson, S., & Philip, G. (2010). A techno-cultural emergence perspective on the management of techno- change. International Journal of Information Management, 30(5), 445-456.
Wong, M. S., Jackson, S., & Philip, G. (2010). Cultural issues in developing e-government in Malaysia. Behaviour and Information Technology, 29(4), 423-432.
Jackson, S. (2010, August 12-15). A cultural theory analysis of information systems adoption. Proceedings of the 16th Americas Conference on Information Systems, Lima, Peru.
Eze, S., Duan, Y., & Jackson, S. (2010, June 9-10). The adoption and evolution of emerging internet technology in UK SMEs. 4th Annual University of Bedfordshire Conference. Luton, UK.
Jackson, S., Wong, M., & Philip, G. (2007, August 10-12). Cultural barriers/enablers in implementing e- government initiatives in Malaysia. Proceedings of the 13th Americas Conference on Information Systems, Colorado, USA.
Jackson, S., & Philip, G. (2005, May 26-29). Organizational culture and the management of technological change. A theoretical perspective. Proceedings of the 13th European Conference on Information Systems, Regensburg, Germany.